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FAQs

What are the differences between Shakes and Shingles?


Our Cedar Shakes are handsplit and have a split face and resawn back, this provides a rustic, natural charm. Cedar shingles have an even thickness and provide a more smooth and tailored look.

What does Blue Label and Red Label mean?


Blue label shingles are the premium grade of cedar shingles as per grading by the Cedar Shingles and Shakes bureau.

How many Shingles are in a bundle?


1 bundle of shingles covers 2.28 m2 on a 125mm gauge roof

Can I apply Shingles vertically?


Yes shingles are a perfect solution for a façade - the coverage area per bundle is 3.2m² making it an ideal cost effective solution to your façade.

What is the minimum pitch for Cedar Shingles?


The minimum pitch on our Blue label cedar shingles is 14 degrees ensuring it is a low pitch solution for your project.

Are Cedar Shingles sustainable?


Our Western Red Cedar Shingles are PEFC accredited and you can be reassured that they are only sourced from sustainable forests in North America.

How long do Cedar Shingles last?


Cedar Shingles can last up to 50 years, providing a cost effective long term roof solution.

How many Cedar Shingles do I need?


The coverage for cedar shingles is 1 bundles covers 2.28 square metre. Therefore if you need 20m2 you will need approximately 9-10 bundles of shingles.

Do Cedar Shingles need to be treated?


There is no requirement for Marley Cedar shingles to be treated. The clear treated shingles will offer protection for up to 50 years.

Can Cedar Shingles be painted?


There is no requirement to add any further treatment or add paint to Marley Cedar shingles.

What are Cedar Shingles used for?


Cedar shingles are a versatile product which can installed on a roof or on the facade of a building. They are also ideal for garden buildings such as sheds and gazebos.

How long will it take to receive my product?


The estimated delivery times are shown on each product page.

Is a next day service available?


A next day service may be available depending on which product you wish to purchase.

What are the delivery costs?


There is a flat fee of £75.00 which covers deliveries to mainland UK.

I live near one of your depots, can I collect?


Unfortunately we can only offer a delivery service at this stage.

Can you deliver at weekends?


As standard we deliver Monday to Friday. If this is an issue please contact customer services and we will endeavour to assist with your delivery.

Are there are any areas of the UK you will not deliver to?


We currently deliver only to mainland UK. Keep checking as this may change in the future.

Can you deliver to Europe and the rest of the world?


If you have a project outside the UK, please contact our customer services for delivery options by filling in the contact form.

Can I get a product sample?


Of course - you can request a free sample here.

Can I return a product?


Please refer to our returns policy for full details.

Will you pay for the delivery if I return a product?


If the product is faulty then we will accept returns. We will refund the delivery costs on a faulty product, but costs are refunded as per our T&Cs. However if there is nothing wrong with the product, the carriage charges are at buyers cost and and restocking fee may apply. Please see our T&Cs for full details.

When will you refund me for my returned product?


We will refund the payments within 14 days of receiving the goods back in our depot. Refunds will be remitted using the same method as payment. Please check our T&Cs for full details. We may make deductions from the total refund if the value of the goods has been reduced by handling contrary to the manufacturer’s instructions – if we discover this after you have been refunded, you must pay us an appropriate amount.